Sometimes QuickBooks Error 15215 swoops in when users try to update their system or during maintenance release. The error comes in front of when there are issues with the digital signatures and they can’t be verified properly. Some of the solutions suggested by the expert’s are-
Method 1: Reboot your Computer System
Method 2: Run QuickBooks as a Windows Administrator
Method 3: Check if Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are unchecked in the Internet Explorer
Method 4: Restart the Windows in Selective Startup
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Method 1: Reboot the System
At first, you have to restart the computer. Due to this, the application that protect the QB Payroll force to shut-down or prompt to reset its setting in order to remove the blocked connection by reconfiguration.
Restart the desktop and if the problem resolve but the error code appear after regular intervals…! In such scenario, you must see and confirm that no program is running on the system. If it does then it could be a reason of this error. To fix this issue once and for all, you have to follow the steps mentioned below.
Method 2: Run QuickBooks as a Windows Administrator
Running QuickBooks as a Windows Administrator enables the QB application to take authority over every possible windows application. It also let the QuickBooks to take the necessary resources in order to run properly.
At first, confirm that the QuickBooks application is close
Hit onto the “Desktop” icon.
Choose the “Run as Administrator” option
In case, it redirects you to a dialogue “Do you want to allow this program to make changes to your computer?” then select the “Yes” icon.
Method 3: Verify Use TLS 1.0 is checked, and Use TLS 1.1 and Use TLS 1.2 are unchecked in the Internet Options window of Internet Explorer
Shut-down the ‘QuickBooks’ application.
Access/open the “Internet Explorer” browser.
Now Go to the “Tools” icon => “Internet Option” tab.
Hit onto the “Advanced” tab.
In the “Advanced Settings” tab, search for the option ‘Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2’. (Note: You may not find these options in your Internet Explorer version)
Later, check if the Use TLS 1.0 is marked.
Confirm that the Use TLS 1.1 & Use TLS 1.2 are not checked.